Toaster usability study
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| + | During our study, we took photographs of how a customer would interact with a toaster. Here is the general flow of a toaster's use. | ||
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| + | {|-align="center" | ||
| + | |[[Image:Toaster5.JPG|200px]] | ||
| + | |[[Image:Toaster1.JPG|200px]] | ||
| + | |[[Image:Toaster3.JPG|200px]] | ||
| + | |[[Image:Toaster4.JPG|200px]] | ||
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| + | | style="text-align: center;" | Step 1: Plug in Toaster | ||
| + | | style="text-align: center;" | Step 2: Get some kind of bread | ||
| + | | style="text-align: center;" | Step 3: Place bread in toaster slots | ||
| + | | style="text-align: center;" | Step 4: Set toaster controls to preferred toast setting | ||
| + | |- | ||
| + | |} | ||
= User= | = User= | ||
Revision as of 13:52, 21 September 2008
Contents |
Product Use
During our study, we took photographs of how a customer would interact with a toaster. Here is the general flow of a toaster's use.
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| Step 1: Plug in Toaster | Step 2: Get some kind of bread | Step 3: Place bread in toaster slots | Step 4: Set toaster controls to preferred toast setting |
User
Our users are normally people of all ages that have access to a kitchen. For this usability study, we found four different people that have interacted with a toaster on a regular basis and interviewed them about what they liked and disliked about the toaster.
Needs
We
Likes
- Golden Brown Toast
- Cancel Button
- Crumb Tray
Annoyances
- Bread gets stuck inside the toaster
- Unreliability of Toaster Settings
- Hard to clean
