Paper towel dispenser innovation

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Contents

Executive Summary

Market Analysis

The paper towel dispenser is a common product used every day by millions of people from around the world. Therefore, it is very important that this product functions very well without requiring too much maintenance. However, this is not the case with the current paper towel dispensers in the market. There are many different types of papers towels in the market and we have analyzed the major ones below.

Current Major Models and Designs

Kimberly-Clark In-Sight Sanitouch Roll Towel Dispenser

Kimberly Clark
Kimberly Clark


Kimberly-Clark EZ Load Lev-R-Matic Restroom Paper Towel Dispenser

Kimberly Clark
Kimberly Clark

Georgia Pacific enMotion Automated Touchless Towel Dispenser

Kimberly Clark
Kimberly Clark


User Studies

First Study – Personal Testing


Second Study – Observation in Public Restrooms


Consultation with Maintenance Workers

Design Documentation

House of Quality

Image:ED2 - HoQ.jpg

Design Analysis

DFMA

The parts that need to be manufactured include the ratchet, pawl, sensor arm, and the circuit board. The design of the ratchet, pawl, and sensor arm are relatively simple and should not be difficult. We tried to figure out a way to integrate this into the current design to reduce parts, but we feel that it would be easier to assemble as separate pieces and would not cause much delay in the assembly process. The circuit board would have to be assembled separately and installed with the sensor arm.

FMEA

Failure mode and effects analysis (FMEA) identifies potential problems of every component in the machinery, lists their effects on the system, and finally provides recommended actions to prevent such failures. The methodology for problem identification depends on ratings of Severity of a failure (S), Occurrence of Failure (O), and Detection of Failure (D). These scales are between 1 and 10 and they are rated in a way that less number of ratings indicates less significant problem and conversely higher rating means more serious failure or effect. The results of a FMEA Analysis (RPN) are calculated by multiplying S, O and D to signify seriousness of the problem.

Conclusion

Our FMEA is very similar to the previous one, with the addition of our parts, which include the ratchet assembly and sensor assembly. These parts are noted in the bottom of the list and are parts that have low potential for failure.

Since our machine is a simple and easy mechanism, it does not require a significant amount of force to operate. Thus, it does not involve any component that undergoes serious stress or force, and under proper usage the mechanism is rigid enough: most parts have low Occurrence of Failure rating. Moreover, it is found that severity of failure of most components is low, but in cases of components with a high severity of failure, the detections are made easy (low Detection of Failure rating), keeping RPN rating to a small number. In conclusion our FMEA analysis, not many parts with high RPN, indicates the mechanism overall is reliable and we found only a few issues.

One issue we did find was the if the cutter was not perforating the paper. We found the culprit to be Part 10, the uneven springs. In the case we find, these springs were missing, which did not allow the paper towel guide (Part 09) to push down on the paper. This, in turn, did not provide enough force to keep the paper towel taught, and ultimately to perforate the paper.

Another issue we found, was a case where one of the Spring 11 were missing. In fact, the paper towel dispenser worked fine even with only one spring, meaning that the second spring may provide more force on a different part of the rotation of the spindle, but the single spring provides enough force to make it complete its rotation. Another consideration is if the spring is stretched quickly (i.e. a user pulls to fast) it often occurs that the next sheet of paper recedes back into the machine. We figured this is why the knob is needed on the side, which is a reliable solution to that problem. Also, pulling at different angles does not affect the way the paper leaves the spindle or gets cut. This is because the thin paper guide is there to make sure the paper is coming straight down off the spindle and not at an angle.

One issue was that the Locking Spring (Part 14) would not prevent the spindle from spinning back into the paper towel dispenser. Although it seems that this may not be its primary function, but rather to prevent the user from turning the spindle using the red knob. Our new design uses a ratchet and pawl to prevent the spindle from turning back into the paper towel dispenser.

The other addition to the assembly is the paper towel sensor to detect the amount of paper left on the roll. This has a possiblity of failure if a wire becomes loose or if the person replacing the paper towel damages it.

We found these occurrences to be very low in our observations of campus paper towel dispensers. Also, the detections are relatively high for the failure of Part 10.



Part No. Name Function Failure Mode Effects of Failure S Causes of Failure O Design Controls D RPN Recommended Actions Responsibility
01 Front Housing Protects device from exterior Fractures, Warped
  • Exposure of internal components
  • Possible injury to customer
7
  • Improper handling
  • Improper manufacturing
4
  • Material selection
2 56
  • Drop test
Reliability


02 Front Housing Clip Holds housings togetherBends
  • Housings fell apart
4
  • Improper handling
  • Improper assembling
2
  • Material Selection
  • Packaging
648
  • Select a stiffer material
Assembly and Reliablity


03 Front Housing Tab Secures housing clip Strips
  • Housing clip exposed
2
  • Improper assembling
  • Improper manufacturing
2
  • Material selection
  • Mold design
832
  • None
Assembly


04 Rear Housing Holds mechanical components Fractures
  • Unable to hold mechanical components
7
  • Improper handling
  • Improper manufacturing
4
  • Material Selection
1 28
  • Drop test
  • Select a stiffer material
Reliability
05 Paper Towel Holding Arm Holds paper towel roll Bends
  • Unable to hold paper towel roll due to misaligned components
6
  • Improper handling
  • Improper manufacturing
  • Incorrect design
3
  • Material selection
  • Mold design
236
  • Select a flexible and elastic material
Assembly and Manufacturing
08 Screw Anchor Holds screw in wall Fractures
  • Unable to hold mechanical components
  • Possible injury to customer
7
  • Improper handling
  • Poor upkeep
2
  • Material selection
456
  • Select a reliable material
Reliablity
09 Paper Guide Tube Guides paper towel to cutting cylinder Failed
  • Unable to hold paper towel stick to spindle
4
  • Improper manufacturing
3
  • Material selection
  • Mold design
224
  • Select a stiffer material
Manufacturing
10 Spring (uneven hooks)Holds 09 in place Deformed
  • Malfunctioning of mechanical spindle
8
  • Fatigue
2
  • Material selection
  • Improper assemblying
5 80
  • Select a stiffer material
  • Reduce stress on spring
  • Secure spring better
Assembly and Reliablity
11 Spring (even hooks) Holds lever to spindle housing Deformed
  • Malfunctioning of mechanical spindle
5
  • Improper handling
  • Fatigue
  • Improper use
5
  • Material selection
  • Improper assemblying
4 100
  • Select a stiffer material
  • Reduce stress on spring
Assembly and Reliablity
14 Locking Spring Hides screw in turning wheel Deformed
  • Unable to confine rotation direction of spindle
3
  • Improper handling
  • Fatigue
2
  • Material selection
  • Improper assemblying
4 24
  • Select a stiffer material
  • Reduce stress on spring
Assembly and Reliablity
16 Guide clips for 09 Guides paper on 09 Break
  • Unable to hold paper towel stick to spindle
4
  • Improper manufacturing
  • Improper design
3
  • Material selection
  • Mold design
224
  • Select a stiffer material
Assembly and Manufacturing
18 Lever Arm Connects spring to spindle Breaks
  • Malfunctioning of mechanical spindle
5
  • Improper handling
  • Improper manufacturing
2
  • Material selection
220
  • Select a stiffer material
Manufacturing and Reliablity
19 Spring Connector Connects two springs to lever arm Breaks
  • Malfunctioning of mechanical spindle
5
  • Improper manufacturing
  • Improper assemblying
2
  • Material selection
  • Mold design
330
  • Select a stiffer material
Assembly and Reliablity
20 Rounded Spring Guide Angles spring to desired measurement Breaks
  • Unable to adjust spring to a desired angle
2
  • Improper handling
  • Improper manufacturing
2
  • Material selection
728
  • None
Manufacturing
21 Thin Paper GuideGuides paper out of device Breaks
  • Paper ejected in inconsistent direction
  • User dissatisfaction
4
  • Improper handling
  • Improper manufacturing
3
  • Material selection
112
  • Select a stiffer material
Manufacturing
22 Front Spindle Housing Final housing before paper leaves device Fractures
  • User dissatisfaction
3
  • Improper assemblying
  • Improper manufacturing
2
  • Packaging
  • Material selection
  • Mold design
636
  • Select a stiffer material
Assembly and Manufacturing
23 Spindle Housing Back Back of spindle housing Fractures
  • User dissatisfaction
3
  • Improper assemblying
  • Improper manufacturing
2
  • Packaging
  • Material selection
  • Mold design
636
  • Select a stiffer material
Assembly and Manufacturing
24,25 Spindle Housing (L,R) Sides of spindle housing Breaks
  • Unable to hold spindle
5
  • Improper assemblying
  • Improper manufacturing
2
  • Packaging
  • Mold design
660
  • None
Assembly and Manufacturing
29 White Teeth Guide/ArmGuides cutting teeth in spindle Breaks
  • Malfunctioning of mechanical spindle
3
  • Improper assemblying
  • Improper manufacturing
3
  • Packaging
  • Mold design
636
  • None
Assembly and Manufacturing
30 Cutting Teeth Cuts paper towel Wears,Bends
  • Unable to cut papers
  • User dissatisfaction
4
  • Improper manufacturing
2
  • Material selection
  • Teeth design
216
  • Redesign teeth
Manufacturing
31,32 Spindle Back of spindle housing Warps,Breaks
  • Malfunctioning of machinery
5
  • Improper assemblying
  • Improper manufacturing
1
  • Material selection
  • Mold design
315
  • None
Assembly and Manufacturing
33 Ratchet Prevents spindle from turning backwards Wears,Breaks
  • Unable to prevent spindle from spinning back
  • User dissatisfaction
2
  • Improper manufacturing
2
  • Material selection
  • Teeth design
28
  • Redesign ratchet
Manufacturing
34 Pawl Works with ratchet Wears,Breaks
  • Unable to contact ratchet
  • User dissatisfaction
4
  • Improper manufacturing
2
  • Material selection
  • Pawl design
216
  • Redesign pawl
Manufacturing
35 Pawl Spring Pushes pawl into ratchet Wears,Bends
  • Unable to provide force
  • User dissatisfaction
4
  • Improper manufacturing
4
  • Material selection
  • Teeth design
232
  • Use stronger spring
Manufacturing
36 Lever Arm Back of spindle housing Wears,Bends
  • Unable to sense paper towel
  • Sensor will not be correct
4
  • Improper manufacturing
4
  • Material selection
  • Teeth design
232
  • Redesign arm
Manufacturing
37 Sensor Assembly Sends Wi-Fi signal info of towel roll size Wears,Burns out
  • Unable to send signal
  • Worker may not get signal
4
  • Improper building
3
  • Circuit selection
  • Circuit design
224
  • Redesign circuit
Manufacturing

DFE

In our Design for Environment, we feel that the improvements we have made will not have that strong of an effect on the environment. We are essentially making a new part for the ratchet out of injection molded plastic. The sensor assembly will be electrically powered, but we feel that this is an insignificant amount of power use.

In comparison to our competitors, they are similar in paper towel use or electricity use. For the air-powered hand dryers, they are solely electrically powered and use more energy than their paper counterparts. We feel that we will use a similar amount of energy and paper towel as some of the dispensers that use infrared sensors to advance the paper.


Please see Appendix for EIO-LCA.

Mechanical Analysis

In our new paper towel dispenser, we incorporated a ratchet mechanism to prevent spindle from turning more than needed due to its inertia and causing paper towel to be rolled back in. For engineering analysis, we calculated and investigated to compare the effect of the additional inertia of the ratchet as well as the new resistance moment it will provide. First, we varied rotation angle of spindle and performed static analysis to measure force required for users to pull a paper towel with the original paper towel dispenser and with our new design. Then we assumed the average time it takes for a person to pull a paper towel to be 1 sec, and performed dynamic analysis of systems to find out required pulling force with and without ratchet mechanism.

Image:MA-1.jpg

Left view (left) and right view of spindle(right) with ratchet mechanism indicated by red box


Free Body Diagram

Image:MA-2.jpg

Simplied Free body diagram


Where:

D = diameter of spindle = 0.1m

Θ = angle displacement of spindle from initial state

W = weight of the spindle and ratchet gear

Fbase,y = force applied by axle of the base to the spindle in y-axis

Fapplied = force applied by user by pulling paper towel

Mresistant = Mspring + Mratchet

Mspring = moment from lever arm springs on the left side of spindle(varies with θ, angle of rotation of spindle)

Mratchet = moment from ratchet mechanism (moment due to friction force between ratchet gear and pawl, normal force being ratchet spring force and reaction force from axle of the base)


Determination of Mspring and Mratchet

Our group realized that determining Mspring and Mratchet from calculations of actual spring forces, dimensions, and friction forces is inefficient, and also inaccurate. Thus, we tested the actual model at different angles, incremented theta by 45 degrees, and reported forces to obtain Mspring and Mratchet values. To find force, we attached a reference spring to the end of sheet of paper towel and pulled until it reaches certain angle and stays at equilibrium. Then we measure the stretch of spring to find out the force. We applied the same method is used for both of Mspring and Mratchet, but we isolated the two values from each other and tested them separately.


Calculation of Mspring and Mratchet

References spring constant, k = 163.3 N/m

Initial length of reference spring constant, Linitial = 0.023 m

Fspring, i = k ∆xi = (163.33)∆xi N where ∆ xi = Lengthspring,i - Linitial = (Lengthspring,i - 0.023) m

Mspring, i = (D/2) Fspring, i = 0.05 Fspring, i Nm , where i = 0, 45°, 90°, …315°, 360 ° (eq.1)


Summary of results

The difference between Mspring and Mratchet is that unlike Mspring, Mratchet does not depend on angle of rotation. We found that Mratceht is relatively small compared to Mspring (approx. 8% of Mspring). Therefore we believe that adding ratchet mechanism would not cause a huge difference.


Table of resistant forces, moments at different angles of rotation

Image:MA-4.jpg


Image:MA-3.jpg

Resistant moments at different angles of rotation


Determination of dry and wet paper towel tensile capacity

Again, we perforemd experiment to find dry and wet paper towel tensile capacity. First we taped one end of paper towel to fix towel and taped weights to the other end. We incremented amount of weights until the paper towel breaks and measured weights to find the capacity. From this we found forces needed to break paper towel when it is dry to be 11.27N (Fdry_towel) and wet to be 9.31N (Fwet_towel). We will use this as an indicators to test validity of our mechanical design.


Static Analysis


In order for the system to be static, sum of forces in all directions and sum of all moments should equal to zero. Solving Force Applied without Ratchet

∑Fy = 0 => Fbase,y = W + Fapplied

∑Fx = 0: The thin paper towel guide (part 21) cancels forces in x-direction, no matter in what angle user pulls the paper towel.

∑M = 0 at the center of the spindle,

- Mspring + Fapplied(D/2) = 0 => Fapplied = (2/D)(Mspring) (eq.2)


Solving Force Applied with Ratchet


Simlarly, ∑M = 0 at the center of the spindle,

-Mratchet - Mspring + Fapplied(D/2) = 0 => Fapplied = (2/D)(Mratchet + Mspring) (eq.3)


Summary of results

Using eq.2 and eq.3 we calculated F applied with and without ratchet mechanism. As expected, although system with ratchet mechanism requires more force to be applied, it is not significant enough.


Table of Force applied at different angles of rotation at static state

Image:MA-5.jpg

Force applied at different angles of rotation at static state


Dynamic Analysis

In our dynamic system, sum of forces will equal to zero but the sum of moments would not equal to zero since the spindle will rotate at some angular velocity. In order to analyze this system, we need to figure out inertia of spindle and angular acceleration.


Solving Moment of Inertia

We calculated both the moment of inertia of the spindle and the spindle with the ratchet, assuming spindle as a hollow tube with radius of 5cm, and mass of 0.335 kg and ratchet gear as a disk with radius of 3cm and mass of 0.067 kg,


Jspindle = mspindlerspindle2 = (0.335 kg)(0.10 m/2)2 = 0.0008375 kg-m2

Jspindle, with ratchet = mspindlerspindle2 +1/2 mratchet rratchet2 = (0.335 )(0.05)2 + 1/2(0.067) (0.05)2 = 0.00084504 kg-m2


Solving Angular Acceleration

We first assumed time it takes for user to pull a paper towel is 0.5 s and the angular acceleration of spindle to be some constant value since it

Assume constant θ ̈=a and tpull = 0.5 s


Integrating θ ̈ with respect to t, ∫θ̈dt=∫a dt => θ=at+c1 (c1=0, since θ=0 at t=0) => θ̇=at

Integrating θ ̇ with respect to t, ∫θ̇dt=∫at dt => θ=(at2)/2+ c2 (c2=0, since θ=0 at t=0) => θ=(at2)/2

Since a pull cycle(2π) takes 0.5 s, θ=2π=(a(0.5s)2)/2 => a= (2π×2)/(0.5s)2 => a=50.27 rad/s2


Solving Force Applied without Ratchet for this angular acceleration

∑M=-Jθ̈= Mspring,i - Fapplied,i D/2

=> Fapplied,i = 2/D ( Mspring,i+ J θ ̈ ) (eq.4)


Solving Force Applied with Ratchet for this angular acceleration

∑M=-Jθ ̈= Mratchet,i + Mspring,i + - Fapplied,i D/2

=> Fapplied,i= 2/D (Mratchet,i + Mspring,i + J θ ̈ ) (eq.5)


Summary of result

Using eq.4 and eq.5 we calculated F applied with and without ratchet mechanism. As expected, although system with ratchet mechanism requires more force to be applied, it is not significant enough.

Table of Force applied at different angles of rotation at dynamic state

Image:MA-6.jpg

Image:MA-7.jpg

Force applied at different angles of rotation at dynamic state


Conclusion

Adding ratchet mechanism increases moment of inertia, and force required for user to pull the paper towel in both static and dynamic state. However, this increase is insignificant because average human pulling force with two hands for male ranges from 310-370N and for female ranges from 70-180N. In addition, the required force in the new model does not exceed the amount of forces to break paper dry and wet towels. In both designs, the required forces maximized at when spindle is half way (180 degrees from initial position) of whole turn, and the values were found out to be 7.070N for regular design and 7.572N for our design. With our model, users need to pull dry paper towel less than in 0.219 sec and wet paper less than in 0.294 sec in order to get paper tower get ripped. But we consider these to be extreme cases because we expect average user pulling time to be > 0.5 sec from obeservations and experimentation using paper towel dispenser ourselves. Therefore we believe our design is practical for normal uses.

Prototype Documentation

The flowchart below depicts the steps it takes for a paper towel to be replaced. The sensor detects if there is a smaller diameter and sends a signal to a centralized location. A maintenance worker will see which paper towel dispenser needs to be replaced and in which location. The worker replaces the paper towel dispenser and the sensor is reset.

Image:PTD Flowchart.JPG

Design Process

Team Member Roles

Chang Keun Jung - Mechanical Analysis

Nishan Kulatilaka -

James Li-Yang Lee -

Eric Totong - Design Analysis, Flowchart

Appendix

Image:PTD EIOLCAPTD2.JPG

References

1. W. Karwowski, International encyclopedia of ergonomics and human factors, volume 1, NW: CRC Press, 2006, page 500.

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