Wine bottle opener

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(Table)
(Product Stakeholders)
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= Product Stakeholders =
= Product Stakeholders =
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Listed below are the stakeholders associated with a corkscrew wine opener and the aspects of the product that appeal to them. The following table contains some aspects that each stakeholder would need and want in an ideal wine opener.
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We identified the major stakeholders as consumers (individual connoisseurs and restaurants), retailers, manufacturers and distributors (transportation and shipping companies). Listed below are the stakeholders associated with a corkscrew wine opener and the product's aspects they need as well as the some additional aspects they want.  
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{| class="wikitable" border="1" cellspacing="0" cellpadding="4" align="center"
{| class="wikitable" border="1" cellspacing="0" cellpadding="4" align="center"
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! colspan="4" style="background:#efefef;" | Stakeholder Needs
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! colspan="4" style="background:#efefef;" | Stakeholder Needs and Wants
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!Stakeholder !! Needs !! Wants
!Stakeholder !! Needs !! Wants
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! scope="row" | Consumers
! scope="row" | Consumers
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*; Easy to Use
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* Easy to Use
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** The product requires less force to operate than a regular wine opener
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* Safe to Operate
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*; Cheap
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* Ergonomic
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** A product that is reasonably priced
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* Durable
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*; Safe to Operate
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** Safe to use themselves or around children
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*; Ergonomic
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* Lightweight
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** Comfortable and straightforward to use
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* Easy to store
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*; Convenience
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* Desirable appearance
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** Easy to store in drawer or cabinet
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* Inexpensive
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** Nice gift for family, friends and wine connoisseurs alike
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*; Durable
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** Can open many bottles of wine
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|-style="vertical-align: center;"
|-style="vertical-align: center;"
! scope="row" | Retailer
! scope="row" | Retailer
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*; Aesthetic Design
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* Aesthetic Design
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** A product that is appealing to customers
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* High profit margin
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*; Price
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** Nice looking and quality opener for its price
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*; Packaging
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** Easy storage and appealing packaging
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*; High Profit Margin/Market Demand
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* Addresses a real consumer need
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** An appealing and useful product that will sell
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* High market demand
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*; Useful Household Item (Not a Novelty Item)
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** A "must have" product in everyone's kitchen
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** Add-ons, such as the foil cutter, make product more desirable
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|-style="vertical-align: center;"
|-style="vertical-align: center;"
! scope="row" | Manufacturer
! scope="row" | Manufacturer
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*; Design
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* Can be mass produced
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** Designed to fulfill manufacturing and consumer needs
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* Few moving parts
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**Product has a simple mechanism and few moving parts
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* Easy to assembly
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*; Assembly
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** Product is easy to assemble, package, and ship
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*; Materials
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** Materials are common and easy to acquire
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*; Few Moving Parts
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* Low cost materials
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** Simplistic design requires less number of parts and materials
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* Cheap manufacturing process
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*; Cheap Manufacturing Process
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** Ease of assembly = lower costs
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|-style="vertical-align: center;"
|-style="vertical-align: center;"
! scope="row" | Distributor
! scope="row" | Distributor
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*; Robustness
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* Durable/Robust
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** Will not get damaged during transportation
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* Easy to stack and store
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*; Storage
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** Can maximize number of products transported and reduce transportation costs
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*; Lightweight
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* Lightweight
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** Reduce transportation costs: Fuel, Wear & Tear on mode of transportation
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* Compact packaging
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*; Compact
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** Can transport more at once, reducing number of shipments made
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|}
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Consumers need a product that is easy to understand and use but they want something that is aesthetically pleasing and cheap to buy. Retailers also need an aesthetically pleasing product as they are easier to sell, and they need a product that has a high profit margin. They usually want a product with a high market demand to get customers to their doorstep (or website). Add-ons such as a foil cutter and a table mount make the product even more desirable. Manufacturers usually try to cut costs associated with production so their product needs to have a simple mechanism with few moving parts. Ideally they would want to make their product from low cost materials with a cost effective manufacturing process. Distributors are concerned with transportation and shipping so they need a durable product that won't get damaged in transit. They want the product to be as light as possible to reduce transportation costs.
= Product Use Study =
= Product Use Study =

Revision as of 18:21, 31 January 2014

Contents

Executive Summary

Product Stakeholders

We identified the major stakeholders as consumers (individual connoisseurs and restaurants), retailers, manufacturers and distributors (transportation and shipping companies). Listed below are the stakeholders associated with a corkscrew wine opener and the product's aspects they need as well as the some additional aspects they want.


Stakeholder Needs and Wants
Stakeholder Needs Wants
Consumers
  • Easy to Use
  • Safe to Operate
  • Ergonomic
  • Durable
  • Lightweight
  • Easy to store
  • Desirable appearance
  • Inexpensive
Retailer
  • Aesthetic Design
  • High profit margin
  • Addresses a real consumer need
  • High market demand
Manufacturer
  • Can be mass produced
  • Few moving parts
  • Easy to assembly
  • Low cost materials
  • Cheap manufacturing process
Distributor
  • Durable/Robust
  • Easy to stack and store
  • Lightweight
  • Compact packaging


Consumers need a product that is easy to understand and use but they want something that is aesthetically pleasing and cheap to buy. Retailers also need an aesthetically pleasing product as they are easier to sell, and they need a product that has a high profit margin. They usually want a product with a high market demand to get customers to their doorstep (or website). Add-ons such as a foil cutter and a table mount make the product even more desirable. Manufacturers usually try to cut costs associated with production so their product needs to have a simple mechanism with few moving parts. Ideally they would want to make their product from low cost materials with a cost effective manufacturing process. Distributors are concerned with transportation and shipping so they need a durable product that won't get damaged in transit. They want the product to be as light as possible to reduce transportation costs.

Product Use Study

Image:Pokemon.png


Failure Mode and Effects Analysis (FMEA)

|- |squeeze too hard || 7 || Fatigue, Loss of Power from Motor || 1 || Fatigue Testing of Fan || 1 || 7 || Choose Material to Meet Needs |- |rowspan="4"| USB - Provides Power || Disconnection || Loss of power to chill pad || 2 || Loose Port, Something Snags Cord || 7 || rowspan="4" | None || 1 || 14 || Entertain options for compact cord wrapping |- |Broken inner wires || Loss of functionality || 6 || Damage to cord || 2 || 3 || 36 || rowspan="2" | None (Out of Designer Control) |- |Bend on connector || Connector could break off inside laptop || 7 || Bumping Connector While Inside Port || 2 || 1 || 14 |- |Power diverted elsewhere || Lower performance of chill pad || 2 || Too Much Usage from Programs || 3 || 3 || 18 || Keep Software to Low Power Usage Specs |- |Casing - Protects fan || Fan blades break off || Laptop heats up || 6 || Dent/Other Defect Causes Fan to Collide with Casing || 1 || Tolerance Testing on Fan/Casing || 3 || 18 || Keep Injection Mold Simple to Avoid Defects |- |Motor - Drives Fan|| Fatigue || Stops rotating fan || 6 || Electrical Problem, Demagnetization || 1 || Cyclic Testing of Motor || 3 || 18 || Entertain Different Motor Configurations |- |rowspan="2"| Air Intake - Allows Air to Enter Through Bottom ||Allowance of More than Air to Get Through Fan||Lower fan performance, Possible damage fan|| 3 || Over-sized openings || 3 || Testing with Dust/Debris Under Chill Pad || 2 || 18 || Reduce Hole Size |- |Mechanism Holding USB Cord Breaks||No convenient storage of for USB Cord|| 3 || Broken(Yielded) Tabs|| 3 || Cyclic testing of tabs || 2 || 18 || Retractable USB Cord |- |Grill - Allows Air Through Top||Particles slipping through grill|| Possible damage to fan || 3 || Over-sized openings, Damaged grill || 2 || Strength testing of grill || 2 || 12 || Change Angle of Grill, or Use Different Cooling Method |- |Screws - Holds Assembly Together||Loosening|| Assembly falling apart || 4 || Overuse, Fatigue || 2 || Testing of regular use || 3 || 24 || None (Out of Designer Control) |- |Rubber stoppers - Stops the computer from slipping || Disconnects from grill || Laptop slips off chill pad || 4 || Overuse, designed too loosely || 3 || Load and cyclic testing on stoppers || 2 || 24 || Put stronger grips on rubber stopper or adhere them differently

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|Rubber spacers - Pushes apart the top and bottom cover || Rubber tears || Top and bottom are not tightly connected everywhere || 4 || Overuse, weak rubber material || 2 || Cyclic testing on the assembly with spacers || 4 || 32 || Add more support to lessen the load on each spacer

Table

FMEA - Wine Bottle Opener
Items and Function Failure Mode Effects of Failure Severity Causes of Failure Probability of Occurrence Design Control Detectability RPN Recommended Actions
Handles - hold and squeeze the bottle become loose drop the bottle 9 drop the item, shipping damages, rubber is defective 3 Test the pins (fatigue) and test the rubber 3 81 make sure the rubber are well stuck in the handles
squeeze too hard break the bottle 7 super strong user/defective rubber 1 testing resistance of a bottle and rubber 3 21 Write something in the manual about the strength that should be used
lever arm pin - attaches the arm to the body got broken or bent lever arm gets detached from the body -> drop the bottle or self injury 7 too much force/torque applied, pin is not strong enough 3 test the pin 1 21 improve geometry (larger cross section) or better material selection
cork and screw - close the bottle lever arm rotation stopped before the end screw not deep enough into the cork -> cork may break 4 inappropriate use of the item 3 none 2 24 set a "stop click" which prevents to rotate backwards before a certain angle / write something in the manual
body - holds every component together to broken or bent item falls apart -> not usable anymore 5 drop the item, shipping damages 3 none 2 30 thicker sections / material selection
corkscrew - gets the cork out of the bottle got broken unusable 5 stuck in cork / drop the item / use the item at very low temperature 2 testing resistance of the corkscrew 3 30 include second corkscrew, make it easy to change the component, change material
got bet doesn't run through the track anymore 5 hit the device during usage, try to get the cork out applying torque 5 3 75
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